General tips

12 articles

Are UPNs required?

In order to set up pupil logins, the UPN (Unique Pupil Number) is required. We encourage the use of real UPNs because they do not change. Thus, they can be used to consistently update pupil details i…

Updated by Mark Welham

Change Pupil Passwords

Please follow the steps below to change the passwords for all users in a class: Click the drop down next to your name. Go to Admin Settings , then select Manage Users.. Click Classes. Select the clas…

Updated by Matt Besant

How do I access my school’s login page using the app?

As an admin user, you will see the settings icon in the top bar of the Purple Mash Browser application: Click the settings button and you’ll then be shown a page that allows you to select which login…

Updated by Matt Besant

How do I assign staff to classes?

All staff, including school administrators of a school's Purple Mash license, must be assigned to a class to see pupils. If a teacher is not able to see their own pupils, it is because they are not a…

Updated by Matt Besant

How do I create a shortcut to Purple Mash on my device?

You can create a shortcut to Purple Mash using either your School Portal page or your Quick Login Link. The following guide will focus on shortcut creation for the following devices: Windows PCs. iPa…

Updated by Matt Besant

How do I delete user accounts

Please see this helpful video below on how to delete user accounts. Please note you need to be an admin user to remove accounts...

Updated by Emily Mahony

How do I enable full attribute release for USO/LGFL

If LGFL users do not see their actual name, but instead see a garbled string, they need to enable attribute release into Purple Mash. The document below can be used as a handout to help explain the U…

Updated by Sam Barnett

How do I make a Teacher account an Admin

If your account is an admin one you can change any teacher account to be an admin account by taking the following steps: Login to your admin account. Click on the drop down arrow next to your name to…

Updated by Emily Mahony

I am a Teacher and I would like to be a School Admin

If your Role under your Purple Mash license is Teacher, but you want to handle adding and editing pupils, other staff, and classes, you'll need to have your Role changed to Admin. To do so, you'll wa…

Updated by Mark Welham

What are the benefits of using individual logins for each pupil on Purple Mash?

Using group logins, where many pupils log into one account, may at first appear to be an efficient way to access Purple Mash due to only requiring one username and password across the classroom. Howe…

Updated by Matt Besant

What is Single Sign-On (SSO) and how does it work in Purple Mash?

What is Single Sign-On (SSO)? . Single Sign-On (SSO) allows both staff and pupils to use their Office 365 or Google (GSuite) email address as their login, thereby using the the same password they alr…

Updated by Mark Welham

Why a teacher is unable to see their pupils or classes

All staff, including school administrators of a school's Purple Mash license, must be assigned to a class to see pupils. If a teacher is not able to see their own pupils, it is because they are not a…

Updated by Matt Besant

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