Why can I not see my classes?
Updated
by
Matt Besant
All staff, including school administrators, must be assigned to a class(es) to be able to view them within Purple Mash.
If you're unable to view your pupils or classes in Purple Mash, it's likely because you haven't been assigned to the appropriate class. In Purple Mash, staff accounts do not automatically link teachers to specific classes or students. This assignment must be managed by a school administrator - unless you have set up MIS Syncing.
For School Administrators:
To assign staff to classes, follow these steps:
- Log in to your Purple Mash admin account.
- Click on your name in the top-right corner and select 'Admin Settings'.
- Navigate to 'Manage Users' and choose 'Classes'.
- Select the desired class and assign the appropriate teacher(s).
We have more detailed instructions here: How do I assign staff to classes?
Teachers can be assigned to multiple classes, which is beneficial for administrators, computing teachers, or teaching assistants who support various classes.
