FAQs

23 articles

​End of Year (EOY) Wizard – Error Caused by Missing Year Groups

If you are shown an error when completing the End of Year (EOY) Wizard , it is likely because some pupils do not have a Year Group assigned to their account. The wizard cannot complete successfully u…

Updated by Matt Besant

​What is Purple Mash?

Purple Mash is an award-winning cross curricular website for primary school children, enabling them to explore and enhance their knowledge in a fun and creative way. Hosted online and compatible with…

Updated by Matt Besant

2Email Settings overview

Please see our help video below, giving you an overview of the 2Email settings, and how to change them for your class...

Updated by Emily Mahony

2Investigate - How do I set up a Collaborative Database in Purple Mash

To find out how to set up a Collaborative Database using 2Investigate in Purple Mash, please see the video demonstration below:.. Pupils will need access to the shared class folder to use a collabora…

Updated by Matt Besant

Adding your school logo to your portal

You can add your school logo to your Purple Mash portal by following the steps below: Click on your name at the top right of the screen. Hover over Admin Settings, and from the left hand side, select…

Updated by Matt Besant

Class lists aren't appearing when using the Quick Login link

If you find that your class lists are not appearing when using the Quick login link you may need to update your schools E-Safety settings. Only admin users will be able to edit the schools E-Safety S…

Updated by Emily Mahony

Does Purple Mash have an app?

There is now a Purple Mash Browser app available for Apple & Android devices in the Apple App store , and the Google Play store. Please search for Purple Mash Browser to download the app. Purple Mash…

Updated by Matt Besant

Does Purple Mash have filters for offensive language?

Presently, Purple Mash does not employ any digital filters on offensive language or images. There are a variety of reasons for this, but most come down to a matter of accuracy. For instance, some fil…

Updated by Mark Welham

Does Purple Mash's Computing Scheme of Work meet National Curriculum and Ofsted standards?

In terms of Ofsted, our Scheme of Work provides coverage, and is broad enough to meet the three required areas: Computer Science, Information Technology and Digital Literacy. The overview documents f…

Updated by Mark Welham

Does the Purple Mash app work on mobile phones?

The app can be downloaded for smartphones, however we can not guarantee that the applications within Purple Mash will display correctly due to the size of the screen. We recommend for extended use to…

Updated by Matt Besant

How can I allow pupils to email staff in 2Email?

Head to the Settings area in Purple Mash (click on your name, then expand the admin settings):. Click on the Application Settings tab:. From the left hand menu, select the Class or Group you would li…

Updated by Matt Besant

How can I contact support about using or setting up Purple Mash?

The easiest and best way to reach us is to email us at support@2simple.com. Please include as much information as you can to help us quickly assist you. Key information to consider including is: Your…

Updated by Matt Besant

How can I enable pupils to interact with each other's blogs?

To allow pupils to view and comment on other pupils blogs, please follow the steps below for each blog: Go to the Sharing tab, select Shared Blogs , then select the admin icon on the right hand side:…

Updated by Matt Besant

How do I add images to Publishing templates?

Please see the video below for guidance on adding images to Publishing templates:.. If you have any questions - contact us support@2simple.com

Updated by Matt Besant

How do I enable the Quick login link for my Class?

Quick login links should not be shared publicly or placed on any publicly accessible websites. As an enhanced security measure, teachers will now enable the Quick Login link in Purple Mash for a shor…

Updated by Emily Mahony

I am an Admin but I can not see Pupils or their work in Classes

If you are a School Admin on Purple Mash and can not see the work or assignments of individual pupils, one reason may be that you, as an Admin, are not assigned to the relevant classes of those pupil…

Updated by Matt Besant

Missing classes in End of Year (EOY) wizard

To fix this, you must add your classes to their year groups. Once you are logged into Manage users, on the left side click on Classes. Here you will be able to see all your class names. If you double…

Updated by Matt Besant

What is Purple Chip?

The “ Purple Chip ” app in conjunction with “ 2Code Purple Chip Mode ” is a way of controlling an external physical device and its components from code that is written and run from within Purple Mash…

Updated by Matt Besant

Where can I find the Terms and Conditions for Purple Mash?

If you are logged into Purple Mash as a member of Staff, you can find the Privacy Policy, the Terms and Conditions, and other helpful information in the 'Teachers' section, under the 'Other' tab. If…

Updated by Matt Besant

Where can I find the user guide for...?

User guides for Purple Mash can be found in the teacher's area, under the planning tab You can also find a link to each of these user guides in this article. If you cannot find what you are looking f…

Updated by Matt Besant

Where did the name Purple Mash come from?

It is an incredible story. According to one long-time employee... We wanted something flexible enough to not really nail us down to a limited definition of what it was, and memorable enough to become…

Updated

Why are my pupils being redirected to Mini Mash instead of Purple Mash?

If you find that when pupils log in they are redirected to Mini Mash rather than Purple Mash, it is likely that the Mini Mash Settings are directing these pupils to Mini Mash. Please follow the steps…

Updated by Matt Besant

Why are pupils unable to see the Display Board?

Once work has been pushed to the display board, and approved by the teacher, the display board will be visible to pupils. Pupils are unable to view a display board that is empty. If pupils still are…

Updated by Matt Besant

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