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All Categories ​>​ ​Purple Mash ​ > ​ ​Troubleshooting

Troubleshooting

16 articles

Device Support

Specific help for some tablets, devices, laptops, and operating systems.

9 articles by 4 authors

Purple Mash Programs

Questions about specific programs in Purple Mash

4 articles by 2 authors

​Purple Mash System Requirements

Desktop: Screen resolution of 1024 x 768 or above. Windows 7 or above; Mac OS-X 10.10 (Yosemite) or above. Tablets & Mobiles: We would recommend using the latest version of iOS and android. Minimum c…

Updated 2 weeks ago by Jacob

​Whitelisting Purple Mash

If your organization uses security software, proxies, or network filtering systems, you will need to whitelist the following domains. Whitelisting allows Purple Mash to access, without delay or block…

Updated 3 months ago by Matt Besant

How do I clear my browser cache?

Sometimes you will need to clear your browser cache if you find a page isn't loading, or before you will see a change we have made to Purple Mash. The instructions to clear your cache will depend on…

Updated 1 month ago by Matt Besant

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