How can I reset my password?
Updated
by
Matt Besant
Pupils are unable to change their own passwords and must request this from their teacher, or a Purple Mash admin at the school. To find out your childs login details, please see steps here: How can I access my child's login details?
Teachers, administrators, and parents (who have a Parent Portal login) are able to reset their passwords by requesting a password reset link to their registered email address. Please see steps on this process below:
- Navigate to https://www.purplemash.com/login/#/email-login
- Select Forgot Password under the Log In button as pictured below.
- You can then enter your registered email address on the next screen:
- If your email address is registered on Purple Mash, you will receive an email with a link to set a new password on your account.
For any queries regarding this, please contact support@2simple.com
